Service Management

Managing Automotive Businesses, Strategic Planning, Personnel and Finances

Ronald A. Garner; C. William Garner
ISBN 13: 9781401898960
ISBN 10: 1401898963
©2006

The success of any organization most often depends on the execution and management of such strategic issues as business development, personnel and fiscal operations. This new book introduces readers ...

Price: $79.95

The Service Consultant, Working in an Automotive Facility

Ronald A. Garner; C. William Garner
ISBN 13: 9781401879907
ISBN 10: 140187990X
©2005

This book examines the multi-faceted responsibilities of an automotive service consultant. It outlines task-oriented procedures for day-to day operations and provides an understanding of how service t...

Price: $84.95

Automotive Service Management: The High Performance Shop

Mitch Schneider
ISBN 13: 9781401826611
ISBN 10: 140182661X
©2004

Gain the expertise required for success in one of the hottest segments of the automotive industry! This pioneering, eight-book series leads users to an understanding of the principles and procedures n...

Price: $25.95

Automotive Service Management Bursting Pack (8 Modules)

Mitch Schneider
ISBN 13: 9781401824990
ISBN 10: 1401824994
©2003

This pioneering eight-book series offers automotive repair shop owners and those wanting to be shop owners the necessary business and customer service skills to run a successful automotive service fac...

Price: $179.95

Automotive Service Management: Building a Team

Mitch Schneider
ISBN 13: 9781401826604
ISBN 10: 1401826601
©2003

Gain the expertise required for success in one of the hottest segments of the automotive industry! This pioneering, eight-book series leads users to an understanding of the principles and procedures n...

Price: $25.95

Automotive Service Management: From Intent to Implementation

Mitch Schneider
ISBN 13: 9781401826581
ISBN 10: 140182658X
©2003

Gain the expertise required for success in one of the hottest segments of the automotive industry! This pioneering, eight-book series leads users to an understanding of the principles and procedures n...

Price: $25.95

Automotive Service Management: Managing Dollars with Sense

Mitch Schneider
ISBN 13: 9781401826635
ISBN 10: 1401826636
©2003

Gain the expertise required for success in one of the hottest segments of the automotive industry! This pioneering, eight-book series leads users to an understanding of the principles and procedures n...

Price: $25.95

Automotive Service Management: Operational Excellence

Mitch Schneider
ISBN 13: 9781401826598
ISBN 10: 1401826598
©2003

Gain the expertise required for success in one of the hottest segments of the automotive industry! This pioneering, eight-book series leads users to an understanding of the principles and procedures n...

Price: $25.95

Automotive Service Management: Operations Management

Mitch Schneider
ISBN 13: 9781401826659
ISBN 10: 1401826652
©2003

All aspects of shop management and the necessary business and customer service skills needed to make a repair operation successful are captured in this comprehensive new series. The key topics for su...

Price: $25.95

Automotive Service Management: Safety Communications

Mitch Schneider
ISBN 13: 9781401826628
ISBN 10: 1401826628
©2003

Gain the expertise required for success in one of the hottest segments of the automotive industry! This pioneering, eight-book series leads users to an understanding of the principles and procedures n...

Price: $25.95