Automotive Service Management: Building a Team

Print-friendly version of this page


Author: Mitch Schneider
Edition: 001
Product Type: Bound Book
ISBN 13: 9781401826604
ISBN 10: 1401826601
Copyright: 2003

Price: $25.95

Request a Review Copy

Description:

Gain the expertise required for success in one of the hottest segments of the automotive industry! This pioneering, eight-book series leads users to an understanding of the principles and procedures needed to manage an automotive services facility. Written by a National Automotive Service Advisory Panel member and former host of the "Tech Tips" segment on the popular "Truckin' USA" television show, each book contains proven solutions for effectively tackling challenges faced by today's professional automotive service managers. The rationale for automotive services management as a unique discipline is also explained, making this series a great resource for professionals and those interested in Auto Service Management as their career path.

Features:

  • the real-world approach reflects the author?s experience as a fourth generation technician, a repair & service company owner, an automotive industry trainer
  • all-inclusive coverage spans from designing an automotive repair facility floor plan through financial management techniques, customer/staff relations, and more
  • 100/144 pages per book makes it easy to incorporate this series into workshops, seminars, and training/education courses
  • information is available ?as is? or for customization by franchises, dealerships, OEMs, and others seeking specific training solutions

See More Product Details

Shopping Cart Status
You have 0 items in your cart.

Checkout

Contact Us

Contact Delmar Cengage Learning at 1-800-648-7450

Find Your Sales Representative

Related Links

Organizations

Please see one of our service sites for purchasing and support options.

AnswersPlus Pro

Business, Retail, Government, Libraries and Not for Profit Organization Accounts

AnswersPlus

U.S. Private Sector Colleges and Universities

ServicePlus

Community College, 4-year College, or University Bookstores

SchoolsPlus

K-12 School Purchasing Agents