Veterinary Office Practices

Print-friendly version of this page


Author: Robert Kehn
Edition: 001
Product Type: Bound Book
ISBN 13: 9781401815691
ISBN 10: 1401815693
Copyright: 2004

Price: $89.95

Request a Review Copy

Description:

Veterinary Office Practice fills a void in this area of educational materials since the book has equal emphasis on teaching the traditional responsibilities of the veterinary assistant and the administrative and client responsibilities. As the reader will learn, an effective veterinary assistant is one who works successfully with the veterinarian, who has the necessary interpersonal skills to work well with clients and other staff and who has the business knowledge to fulfill office responsibilities. The reader is introduced to all such areas then given the opportunity to test their knowledge through classroom and individual exercises, as well as through the use of test bank questions and answers.

Features:

  • Specific instructions for what to say, how to act and what to do in the veterinary assistant's day-to-day duties make this a very practical text
  • Classroom and individual exercises present an opportunity for students to test themselves on what they have read
  • Descriptions of all primary aspects of a veterinary assistant¡¦s job include nonverbal communications, stress and interpersonal communications
  • Online resources listed in each chapter help expand the reader¡¦s learning beyond the text

See More Product Details

Shopping Cart Status
You have 0 items in your cart.

Checkout

Contact Us

Contact Delmar Cengage Learning at 1-800-648-7450

Find Your Sales Representative

Supplements

Organizations

Please see one of our service sites for purchasing and support options.

AnswersPlus Pro

Business, Retail, Government, Libraries and Not for Profit Organization Accounts

AnswersPlus

U.S. Private Sector Colleges and Universities

ServicePlus

Community College, 4-year College, or University Bookstores

SchoolsPlus

K-12 School Purchasing Agents