True Stories of Driver Turnover, Translating the Driver's Perspective

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Author: Stan Poduch; James Depillo
Edition: 001
Product Type: Bound Book
ISBN 13: 9781418011048
ISBN 10: 1418011045
Copyright: 2006

Price: $35.95

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Description:

Sky rocketing turnover rates are a major barrier to the organizational success of today’s truckload motor carriers. Now carriers can better understand the true nature of potential turnover causes and create superior responses with the help of this innovative guidebook. Real-life stories from current drivers provide valuable insight into their attitudes and behaviors regarding turnover. An awareness of differences in perspectives allows practitioners to generate effective responses and create a strong driver-carrier relationship. Featuring revealing thoughts and opinions from the field and a Driver Response Process with action-oriented suggestions, this book contains a creative way industry professionals can take on this broad phenomenon.

Features:

  • translates the potential turnover causes so that carriers and drivers can successfully create responses that reduce the turnover problem
  • introduces a Driver Response Process to generate superior responses toward a driver?s potential turnover cause
  • creatively illustrates how simple and powerful concepts can be used as a basis for better understanding driver attitude and behavior relating to turnover
  • provides a common frame of reference to create powerful driver-friendly responses for potential turnover causes
  • helps build a strong driver-carrier relationship
  • utilizes a forward-thinking approach by suggesting how to convert turnover thinking into retention thinking
  • True Stories of Driver Turnover: Translating the Driver's Perspective Field Guide is included at no extra charge to help put what is learned into action

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