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Summary
Chapter 2: The Health Care Delivery System
Nursing
is a major component of the health care delivery system in the United
States. Health care delivery systems are mechanisms designed to
provide health care services. Health care delivery systems continually
change. Therefore, nurses need to understand the levels of health
care, the settings in which health care is delivered, and the professionals
who are part of the health care team.
Health care
is delivered through three basic levels: primary, secondary,
and tertiary. Primary health care includes health promotion
and illness prevention provided to decrease the risk of an illness.
Some common primary health care activities are lifestyle modification,
immunization against specific diseases, and improving the environment.
Secondary health care includes early detection through screening,
and interventions for specific diseases. Tertiary health care includes
activities to minimize the effects of a disease and prevent permanent
disability. The purpose of these activities is to restore functioning
through education, retraining, and environmental modification.
Health care
is delivered in many settings, both public and private. Governmental,
voluntary, and nonprofit institutions, on the federal, state, or
local levels, fund public sector agencies. The United States
Department of Health and Human Services is responsible for federal
services, which includes health education, programming to care for
people with specific health problems; protection of the public from
unsafe drugs, food, and cosmetics; the prevention of communicable
diseases; the conduct of medical research; the provision of health
care for Native Americans; and research on quality health care.
The private
sector of health care includes independent providers who are
paid on a fee-for-service basis in which the recipient of care pays
for his or her own health care. Common settings are outpatient clinics,
hospitals, extended care facilities, industrial clinics, and home
health care agencies.
The health
care system is staffed by many providers: Nurses, physicians, physician
assistants, advanced practice registered nurses, pharmacists, dentists,
dental hygienists, dietitians, social workers, respiratory therapists,
physical therapists, occupational therapists, chaplains, and unlicensed
assistive personnel. Nurses work in hospitals, community health
agencies, home health care environments, and ambulatory care services.
The proportion working in hospitals has declined because clients
are discharged from the hospital sooner than in the past and because
expanded opportunities are available outside of the hospital. Nurses
assume any or all of the roles of caregiver, teacher, advocate,
manager, expert, case manager, and team member.
Health care
delivery is strongly influenced by economics. Health care services
were formerly funded on a fee-for-service basis, with little incentive
to deliver cost-effective care. Most are now funded at a preset
amount, based on the client’s diagnostic related group (DRG),
or medical diagnosis. In contrast to countries such as Canada, which
has a single-payer system with the government paying for health
care, the United States has both private and public funding. Expenditures
for health care have been higher in the United States than in any
other country and cost containment measures have had mixed success.
Employers typically
provide private insurance at some cost to employees. Employees
are paying increasing premiums and deductibles for their insurance.
The unemployed and underemployed cannot afford private insurance.
Managed care is one way that private health insurance companies
attempt to control costs. Managed care is a system of providing
and monitoring care in which access, cost, and quality are controlled
before or during delivery of services. Managed care plans provide
health care services at a preset flat fee and are administered through
health maintenance organizations (HMOs). HMOs also may offer service
through preferred provider organizations (PPOs) or through exclusive
provider organizations (EPOs), in which members have no choice of
providers. HMOs must approve the primary health care provided members
and are thus known as a single point of entry into the system.
The federal
government provides public insurance through Medicare and
Medicaid. Medicare provides funding for health care for the elderly,
for the permanently disabled, and for people with end-stage renal
disease. Medicaid provides health care for the indigent and is administered
through state governments. Canada uses a national health care insurance
plan, paid for through taxes, to fund health care for all citizens.
Costs, access
issues, and quality have all influenced health care.
Health care costs have risen dramatically in the last few decades,
fueled by an oversupply of medical specialists, a surplus of hospital
beds, third-party payment for health care, inequitable health care
financing, and the use of high-technology equipment. The federal
response has been to fund care at a preset amount for diagnostic
related groups (DRGs).
Additionally,
access to health care is limited for several reasons. Fewer employers
are offering health insurance. Care is crisis-oriented and fragmented
for the uninsured and underinsured. As costs rise and access declines,
quality has declined due to cost containment measures and poor continuity
of care. Quality has also been adversely affected by a shortage
of nurses.
Several factors
have fueled the shortage of nurses. Alternative career opportunities
are available for young women now, and members of the present cohort
of nurses will retire within 15 to 20 years. At the same time, the
general population is aging and technological advances have led
to increased demand for nursing care in hospital and in outpatient
settings.
Consumers are
faced with many other health care challenges. They fear losing their
health insurance and are faced with fewer choices of provider physicians
and hospitals. Access to care has decreased, particularly for the
aged, chronically ill, children, impoverished, and those living
in rural areas.
There is an
oversupply of hospital beds, fueled by federal funding for hospital
building after World War II. Cost and quality initiatives have led
to standardization of care, shorter lengths of stay, and increased
need for self care. Many medical services have moved into outpatient
clinics, public health agencies, community health programs, school
clinics, and long-term care facilities.
Numerous trends
indicate a positive outlook for the nursing profession. The American
Nurses Association plan, Nursing’s Agenda for the Future,
provides goals for nursing’s future by 2010 in several areas:
leadership and planning, delivery systems, legislation/regulation/policy,
professional/nursing culture, recruitment/retention, economic value,
work environment, public relations/communication, education, and
diversity. Nursing Sensitive Quality Indicators have been developed
to measure the cost/quality impact of nursing care.
The evolution
of advanced practice nursing has been advantageous for consumers
as well as for the profession. Most advanced practice nurses work
independently, facilitating access to care, continuity of care,
and high quality. Medicare directly reimburses advanced practice
nursing, despite medical association efforts to limit practice.
The public’s perception of nurses remains positive.
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