Medical Office Practice

Eighth Edition
Author: Phillip S. Atkinson; Diane R. Timme
ISBN #: 1435481437
©2011   Publish Date: 09/27/2010
Binding: PB
Pages: 250
Publisher: Cengage Learning

Price: $199.95

Product Benefits:

  • New user-friendly practice management software, Medical Office Simulation Software (MOSS) 2.0 to help students gain proficiency in computer procedures.
  • In addition to printed forms, all forms are now in electronic format and can be completed electronically.
  • Jobs on HIPAA, confidentiality, and ethics have been added throughout the simulation.
  • MOSS 2.0 is also available as a networked solution for programs wishing to perform the simulation in a computer lab.
  • All jobs are updated to the latest accreditation guidelines.
  • A self-contained instructional package, with all materials and supplies provided for a simulation that includes 35 realistic jobs that requires about 30 clock hours to complete.
  • Prepares students to transition from the classroom to the workforce, learning skills as if they were employed in the Medical Assisting field.
  • Use this comprehensive, completely updated program as capstone course or final examination.
  • Full instructions for each types of task are given once; in subsequent tasks, as in employment in the Medical Assisting field, students are expected to remember the instructions or use critical thinking and refer back to the full instructions.

Table of Contents:

Welcome to Medical Office Practice!
Getting Started: Administrative Functions
Job 1: Introduction to HIPAA and Signing a Confidentiality Statement.
Job 2: Written Communication—Revising Patient Information Brochure.
Job 3: Blocking the Schedule Using MOSS.
Job 4: Administrative Functions—Filing Procedures.
Job 5: Administrative Functions and Managed Care/Insurance—Preparing Patient Files.
Job 6: Administrative Functions—Scheduling Patient Appointments.
Job 7: Administrative Functions—Patient Registration.
Job 8: Legal Implications—Request for Release of Medical Information.
Job 9: Concepts of Effective Communication—Transcription: SOAP Notes.
Job 10: Concepts of Effective Communication—Telephone Messages.
Job 11: Looking Up a Patient Appointment, Creating Daily Appointment Patient List; Making New Patient Reminder Calls.
Job 12: Concepts of Effective Communication and Ethical Considerations—Patient Scenarios.
Job 13: Administrative Functions—Scheduling Special Procedures (Mammogram).
Job 14: Concepts of Effective Communication—Oncology Consult.
Job 15: Concepts of Effective Communication—Making a Referral to a Specialist.
Job 16: Administrative Functions—Researching Drug Information.
Job 17: Creating a Travel Itinerary.
Job 18: Administrative Functions—Blocking the Physician's Schedule.
Job 19: Concepts of Effective Communication—Oncology Consult.
Job 20: Concepts of Effective Communication—Completing Finished Copy from Rough Draft.
Job 21: Legal Implications—Preparing Occupational Exposure Incident Report.
Job 22: Office Administration—Ordering Office Supplies and Preparing a Purchase Order.
Job 23: Administrative Functions—Manual Appointment Scheduling.
Job 24: Basic Practice Finances—Posting Entries on a Day Sheet.
Job 25: Basic Practice Finances—Computerized Procedure Posting.
Job 26: Basic Practice Finances—Computerized Payment Posting.
Job 27: Employee Payroll—Completing Work Record, Preparing and Proving Totals on Payroll Register.
Job 28: Protective Practices—Material Safety Data Sheets (MSDS).
Job 29: Basic Practice Finances—Posting Adjustments, Collection Agency Payments, and Processing Refunds.
Job 30: Managed Care/Insurance—Processing Insurance Claims.
Job 31: Procedural and Diagnostic Coding.
Job 32: Protective Practices—Identifying Community Resources.
Job 33: Concepts of Effective Communication—Scheduling Admission to a Hospital; Preparing Patient for Procedure.
Job 34: Administrative Functions—Proofreading and Preparing Final Copies from Draft Copies.
Job 35: Legal Implications—Creating or Updating Resume and Preparing for Job Interview.
Appendix A: Reference Materials.
Appendix B: Job Reference Table.
Appendix C: Using Medical Office Simulation Software (MOSS).
Appendix D: Forms.
Glossary of Medical Terms.

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