The Business Analyst's Handbook

Features:

• The most up-to-date book on the topic, incorporating the latest standards in the profession, including the UML (Unified Modeling Language) – a standard for modeling (diagramming), BABOK, and ITIL.
• Well-tested on the job, the Business Analyst's handbook is based on a set of Job Aids the author's company currently distributes to practicing Business Analysts during in-house training and consultation engagements.
• Companion website provides additional templates and other Job Aids.
• Provides an extensive list of questions to ask business stakeholders at each phase of a project.
• Provides specifics, not just general information: specific questions to ask interviewees, specific checklists of invitees and preparatory documents, artifacts, etc.
• Includes extensive glossaries of diagram symbols and Business Analysis terms.

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