Phlebotomy: A Customer-Service Approach

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Author: Bonnie Karen Davis, MA, CLP, RPT
Edition: 002
Product Type: Bound Book
ISBN 13: 9780766825185
ISBN 10: 0766825183
Copyright: 2002

Price: $129.95

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Description:

A comprehensive phlebotomy text that is designed for both beginning and continuing students. Emphasizes the importance of customer service skills and appropriate work ethics in addition to excellent technical skills. Straightforward format provides a thorough look at the profession and its techniques. Includes the most current safety requirements.

Features:

  • Focus on customer service facilitates a smoother transition between educational and work environments
  • Ideal for medical professionals looking to add phlebotomy to their skill base
  • Information relevant to day-to-day duties of phlebotomists

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