This Privacy Statement relates solely to the online information collection and
use practices of our Web site located at www.delmarlearning.com (this "Web
Site"), and all other Cengage domains. We recognize that many visitors and
users of this Web Site are concerned about the information they provide to us,
and how we treat that information. This Privacy Statement, which may be updated
from time to time, has been developed to address those concerns.
Your use of this Web Site indicates to us that you have read and accept our
privacy practices, as outlined in this Privacy Statement. If you have any
questions or concerns regarding this Privacy Statement, please contact:
What Information About You Do We Collect?
When you visit our Web Site, you may provide us with two types of information:
(1) personally identifiable information that you knowingly choose to disclose,
which is collected on an individual basis, and (2) general user information
that does not contain personally identifiable information, which is collected
on an aggregate basis as you browse the Web Site. In some cases, if you choose
not to provide us with requested information, you may not be able to access all
of our Web Site's content or services.
Personally Identifiable Information You Choose to Provide.
We may ask for certain personal information from you for the purpose of
providing to you content and/or services that you request. For example, if you
indicate an interest in receiving product information from Delmar Cengage Learning,
you are asked to submit your name and e-mail address, which we retain
on file, so that we may send you the information that you requested. We may
retain a record of users who have contacted us in order to respond properly to
questions or concerns and for purposes of future communications.
Non-Personally Identifiable Information We Collect.
Cookies/ Web server logs: Similar to other commercial Web sites, our Web Site
utilizes standard technology called "cookies" and Web server logs to collect
information about how our Web Site is used. Cookies are a feature of Web
browser software that allows Web servers to recognize the computer used to
access a Web site. Cookies are small pieces of data that are stored by a user's
Web browser on the user's hard drive. Information gathered through cookies and
Web server logs may include the date and time of visits, the pages viewed, time
spent at our Web Site, and the Web sites visited just before and just after our
Web Site. This information is collected on an aggregate basis. None of this
information is associated with you as an individual.
You can, of course, disable cookies on your computer by indicating this in the
preferences or options menus in your browser. However, it is possible that some
parts of our Web Site will not operate correctly if you disable cookies. You
should consult with your browser's provider/manufacturer if you have any
questions regarding disabling cookies.
How Do We Use the Information We Collect?
We use your personally identifiable information to provide you with the
information or content that you have requested, and, in some cases, to contact
you about our programs, products, features or services. If you no longer wish
to receive press releases or any other type of information from us, you may
send us an email through our "Contact Us" link or send email to
We use non-identifying information collected on our Web Site in the aggregate to
better understand your use of the Web Site and to enhance your enjoyment and
experience. For example, we may use the information to improve the design and
content of our Web Site or to analyze the programs and services that we offer.
We may employ other companies and individuals to perform functions on our
behalf. Our employees, agents and contractors who have access to personally
identifiable information are required to protect the information in a manner
that is consistent with this Privacy Statement.
We may provide access to your personally identifiable information when legally
required to do so, to cooperate with police investigations or other legal
proceedings, to protect against misuse or unauthorized use of our Web Site, to
limit our legal liability and protect our rights, or to protect the rights and
safety of visitors to this Web Site or the public. In those instances, the
information is provided only for that limited purpose.
We will not share your personally identifiable information in ways unrelated to
those described above without providing you with an opportunity to opt out of
such use or otherwise prohibit such unrelated uses.
How Do You Access and/or Modify Your Information or Choices?
If you visit our Web Site and volunteer personally identifiable information, you
may modify, update or delete such information at any time by visiting the
E-mail Alert area where you will have the opportunity to access and revise
certain of your personally identifiable information, and to update your
preferences regarding what information you want to receive from us, or by
clicking on the "Contact Us" link and sending us an e-mail. Please be aware
that your ability to opt out from receiving marketing and promotional materials
does not change our right to contact you regarding your use of our Web Site.
Privacy Protections for Children Using the Internet
Protecting children's privacy is important to us. For that reason, we do not
collect or maintain information on our Web Site from those we actually know are
under the age of 13, nor is any part of our Web Site targeted to attract anyone
under 13. We request that all visitors to our Web Site who are under 13 not
disclose or provide any personally identifiable information. If we discover
that a child under 13 has provided us with personally identifiable information,
we will delete that child's personally identifiable information from our
We take reasonable steps to maintain the security of the personally identifiable
information that we collect, including limiting the number of people who have
physical access to our database servers, as well as installing electronic
security systems that guard against unauthorized access. However, no data
transmission over the Internet can be guaranteed to be completely secure.
Accordingly, we cannot ensure or warrant the security of any information that
you transmit to us, so you do so at your own risk.
Consent to Transfer
This Web Site is operated in the United States. If you are located outside of
the United States, please be aware that any information you provide to us will
be transferred to the United States. By using our Web Site, participating in
any of our services and/or providing us with your information, you consent to
This Web Site contains links to third party sites as well as to other sites
owned and/or operated by Cengage Learning. Please be aware that Cengage Learning is not responsible for the privacy practices of any third
party sites. Please also be aware that the privacy policies of other Cengage
Therefore, we encourage our users to read the privacy statement of each and
every Web site that collects personally identifiable information. This Privacy
Statement applies solely to information collected by this Web Site.