Master the essential "ins and outs" of owning and operating your salon with this well-organized, descriptive resource covering basics through special business tips. You'll find everything you need to know about launching and maintaining a successful, lucrative nail salon business!
-Pre-planning a business, selecting a business name and developing a business plan
-How to avoid industry pitfalls
-How to handle employees, including performance reviews, discipline and burnout
-How to develop customer relations, including tips on cultivating customers, utilizing focus groups, encouraging walk-ins, and maintaining your client base
-Tips on personal development, evaluating your strengths, being assertive and dealing with clients
Audiotape, ISBN: 1-56253-306-1