Contact Delmar
Delmar
Executive Woods
5 Maxwell Dr.
Clifton Park, NY 12065 – 2919
Phone: 1-800-648-7450
Place an Order
Custom Publishing Solutions
Shipping/Return Information
Find Your Sales Rep
Software Technical Support
Request Review Copies
Receive Rights and Permission to use our material
Accessibility / Disability requests to use our material
Author Guide
Reviewer Requests
US
Support Services Hours
Phone – 7 Days a Week, 8:00 a.m. – 12 a.m. EST
Purchase, Billing, Refund Support
Chat –
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Sunday , 4 p.m. – 1 a.m. EST
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Monday – Thursday, 8 a.m. – 1 a.m. EST
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Friday, 8 a.m. – 6 p.m. EST
Phone –
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Sunday, 6 p.m. – 12 a.m. EST
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Monday – Thursday, 8 a.m. – 12 a.m. EST
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Friday, 8 a.m. – 6 p.m. EST
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Saturday, Closed
| Canada: |
| Call: |
1-800-268-2222 |
| Fax: |
1-800-430-4445 |
| Email: |
inquire@nelson.com |
| Mail:* |
Nelson
1120 Birchmount Road
Scarborough, Ontario M1K 5G4 |
All Other International
Global Corporate Sites
**When Ordering by mail, include the following information:
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Billing name, address (including zip code), phone, and account number.
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Title and ISBN or Order # for each product ordered.
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Authorized and numbered purchase order (for orders not accompanied by payment).
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If paying by credit card, the billing address must match the credit card
information. Provide credit card name (MasterCard, Visa, Discover, American
Express), credit card number, expiration date and CVN/Security Code.
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All special billing and/or shipping instructions clearly marked.
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Software Technical Support
Free technical support is available for all software products such as
computerized test banks and CD-ROM packages that accompany our
titles.
Phone: 800.648.7450
For Delmar Products:
Mon-Thurs: 8:30am – 9:00pm EST
Fri: 8:30am - 6:00pm EST
Email Technical Services,
complete this form.
If you have questions or issues related to Blackboard / WebCT, please go to the following link:
http://www.academic.cengage.com/support/
From the “Select a product” drop down menu, choose “WebTutor on Blackboard” or WebTutor on WebCT” from
this list. You may also call 1-800 423-0563.
For questions regarding Autodesk Press product installation, setup and/or
system requirements:
Phone: 1-800-985-4794
Hours: Monday - Thursday: 8:30 AM – midnight EST
Friday: 8:30 am – 6:30 pm EST
Sunday: 4:00 pm – midnight EST
Autodesk Online
Support/Knowledge Base
Autodesk Discussion
Boards
Autodesk Up & Ready Support
North and South America (including the Caribbean)
Product Support in English
You are entitled to 30 days of Up and Ready web and telephone support from your
date of Registration, in English, covering installation and configuration of
your new AutoCAD only Autodesk software.
The 30-day support program will automatically be set up in the name of the
person registering the product. This registering party will receive a system
notification to set up a login to access the support program.
Call +1-425-485-3757 Monday through Friday from 7:00 a.m. to 5:00 p.m. Pacific
time, excluding U.S. holidays.
Please note that this technical support does not cover any commercially
available software such as AutoCAD, CAD KEY, etc.
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Request Review Copies
| U.S. Career Schools, Colleges, Universities, Continuing Education Departments, and Post-Secondary Vocational Schools |
| Call: |
1-800-648-7450 |
| Online Form |
All Other International
Global Corporate Sites
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Receive Rights and Permission to use our material
Customers seeking to use material from any Cengage Learning product must
submit a request online at www.cengage.com/permissions. This includes requests for electronic files on behalf of students
with disabilities.
For follow-up questions, please email:
permissionrequest@cengage.com
Phone: 1-800-730-2214
Fax: 1-800-730-2215
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Accessibility / Disability requests to use our material
Customers seeking access on behalf of students with disabilities to
electronic files from any Cengage Learning product must submit a
request online at www.cengage.com/permissions.
For follow-up questions, please email:
permissionrequest@cengage.com
Phone: 1-800-730-2214
Fax: 1-800-730-2215
To report technical problems or issues with this site, please contact our
Webmaster.
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